Official Documents

Terms & Conditions Rich 198 – Read Before Play

This document contains all rules and conditions governing the use of the Rich 198 platform. By registering for or using our platform, you agree to comply with all terms stated herein. Please read carefully.

Last updated: 1 January 2026
Key Summary
  • Minimum age: 18 years
  • One account per player
  • Minimum deposit RM 10
  • Withdrawals within 1–3 hours
  • KYC required for withdrawals
Our Commitment

Terms That Are Fair, Transparent & Player-Friendly

Rich 198 is committed to transparency in every aspect of our operations. These Terms & Conditions are written in plain, easy-to-understand language so every Malaysian player knows their rights and responsibilities.

Clear Eligibility & Registration
The eligibility criteria for registering a Rich 198 account are clearly defined. Players must be at least 18 years of age, reside in Malaysia, and register using accurate and valid personal information. Only one account is permitted per individual.
Transparent Deposit & Withdrawal Policy
All deposit and withdrawal rules in Malaysian Ringgit (MYR) are fully explained, including minimum and maximum limits, accepted payment methods such as Touch 'n Go, GrabPay, and DuitNow, as well as processing timeframes.
Bonus Terms Made Simple
Wagering requirements for all bonuses are stated clearly — no hidden rules. Rich 198 players will always know how many times they need to wager their bonus before a withdrawal can be made.
Account Security & KYC
Our Know Your Customer (KYC) procedure is designed to protect players from fraud and money laundering. The identity verification process is typically completed within 24 hours and is only required once at the time of registration.
Game Rules & E-Sports
Specific rules for each game category — from slots and Live Casino to MLBB and Dota 2 esports betting — are set out in detail, including bet cancellation rules and how technical disruptions during a match are handled.
Effective Complaints Procedure
Rich 198 provides a clear and structured complaints channel. Every complaint will be handled within 48 working hours. Players may contact our support team via live chat or email in Bahasa Melayu for any disputes or enquiries.

Important: By registering an account with Rich 198, you confirm that you have read, understood, and agreed to be bound by all Terms & Conditions set out in this document. If you do not agree with any part of these terms, please do not use our platform.

1 Definitions & Acceptance of Terms

In these Terms & Conditions, references to "Rich 198", "we" or "platform" refers to the website and services operated under the Rich 198 brand at rich198.com. References to "you" or "player" refers to any individual who registers an account or uses our platform.

These Terms & Conditions constitute a legally binding agreement between you and Rich 198. By accessing, registering for, or using any part of the Rich 198 platform, you automatically agree to comply with all rules, policies, and guidelines set out in this document.

Rich 198 reserves the right to update these Terms & Conditions at any time. Any changes will be communicated to members via their registered email or in-platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Eligibility & Account Registration

2.1 Age & Nationality Requirements

To register a Rich 198 account and use our platform, you must meet all of the following requirements:

  • At least 18 years on the date of registration.
  • Reside in or access the platform from Malaysia.
  • Have full legal capacity to enter into a binding agreement.
  • Not be on any self-exclusion list or be prohibited from gambling activities by any authority.

2.2 One Account Per Player

Each individual is only permitted to hold one (1) active account at Rich 198. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or identity details — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances and bonuses.

2.3 Accurate Registration Information

You are required to provide information that is accurate, complete, and up to date during registration. Rich 198 reserves the right to verify all submitted information at any time. Any false or misleading information may result in immediate account closure and forfeiture of winnings.

Rich 198 is not liable for any losses arising from a player providing inaccurate information during registration or the KYC process.

3 Deposit & Withdrawal

3.1 Accepted Payment Methods

Rich 198 accepts the following payment methods for deposits and withdrawals in Malaysian Ringgit (MYR):

Payment MethodsMin DepositMin WithdrawalProcessing Time
Touch 'n Go eWalletRM 10RM 30Instantly – 1 hour
GrabPayRM 10RM 30Instantly – 1 hour
BoostRM 10RM 30Instantly – 1 hour
ShopeePayRM 10RM 30Instant – 2 hours
DuitNowRM 20RM 501 – 3 hours
FPX (Maybank2u / CIMB Clicks)RM 20RM 501 – 3 hours

3.2 Withdrawal Conditions

To make a withdrawal, your account must have completed the KYC verification process. Withdrawals can only be processed to the same payment method used for your last deposit, except in special circumstances approved by the Rich 198 finance team.

  • Maximum daily withdrawal limit: RM 30,000
  • Maximum weekly withdrawal limit: RM 100,000
  • Requests exceeding this limit are subject to additional approval.

3.3 Deposits for Gambling Purposes Only

All funds deposited into a Rich 198 account are solely for gambling and wagering purposes. Rich 198 is not a financial institution and does not hold funds on your behalf for any other purpose. Unused funds remaining for more than 180 days may be subject to an inactive account management fee.

4 Bonuses & Promotions

4.1 Bonus Eligibility Conditions

All bonuses and promotions offered by Rich 198 are subject to the specific terms and conditions stated alongside each offer. The following general conditions apply to all bonuses:

  • This bonus is only eligible for one registered account.
  • Each player is entitled to claim each type of bonus once only, unless otherwise stated.
  • Rich 198 reserves the right to void any bonus that was claimed fraudulently or misused.

4.2 Wagering Requirements

Before any winnings earned from a bonus can be withdrawn, players must meet the specified wagering requirements. The standard wagering requirements at Rich 198 are:

Example: If you receive a bonus of RM 100 with a 20x wagering requirement, you will need to wager a total of RM 2,000 (RM 100 × 20) before you can withdraw any bonus-related winnings.

  • Welcome bonus: wagering requirement 20x bonus amount
  • Daily deposit bonus: wagering requirement 15x bonus amount
  • Cashback bonus: wagering requirement 5x total cashback amount
  • Timeframe to fulfil wagering requirements: 14 days from the date the bonus is credited

4.3 Games Eligible to Fulfil Wagering Requirements

Not all games contribute equally towards meeting bonus wagering requirements. Slots typically contribute 100%, while table games such as blackjack and roulette contribute 10%. E-Sports betting contributes 50%. Rich 198 reserves the right to amend this contribution percentage with notice to players.

5 Game Rules

5.1 Game Integrity

All games on Rich 198 use a Random Number Generator (RNG) certified by independent internationally accredited bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party, including Rich 198 itself.

5.2 Technical Disruptions

In the event of a technical disruption, loss of internet connection, or system failure during an active game session, Rich 198 will endeavour to restore the session to the last state confirmed by our system. If restoration is not possible, any affected bets will be returned to the player's account.

5.3 Prohibited Conduct

The use of automation software, bots, cheating, collusion, or any other unfair means to gain an undue advantage is strictly prohibited. Rich 198 reserves the right to investigate any account suspected of such activity and take appropriate action, including account closure and forfeiture of winnings.

6 E-Sports Betting

6.1 Available Esports Markets

Rich 198 offers esports betting covering major tournaments such as MPL Malaysia (Mobile Legends: Bang Bang), MSC, SEA-level Dota 2 tournaments, CS2 IEM, and Valorant Champions Tour Asia Pacific. Betting markets include match winner, map handicap, total kills, and more.

6.2 Esports Bet Cancellation

E-sports bets will be voided and fully refunded if:

  • Match postponed more than 12 hours from the scheduled time
  • Match cancelled or not completed in the scheduled format
  • A significant technical error in the live odds data feed has occurred

6.3 E-Sports Live Odds

For in-play betting, odds are updated in near real-time. Rich 198 reserves the right to suspend acceptance of new bets during critical periods such as team timeouts or broadcaster technical interruptions without prior notice.

7 Account Security & KYC

7.1 Account Security Responsibilities

You are solely responsible for keeping your Rich 198 username and password confidential. Please ensure you log out of the platform after each session, especially on shared devices. Rich 198 will not be liable for any losses resulting from unauthorised access to your account caused by your own negligence.

7.2 KYC (Know Your Customer) Process

Rich 198 complies with Anti-Money Laundering (AML) requirements by conducting a KYC process. Required documents include:

  • Identity Card (MyKad) – both sides
  • Proof of current address – utility bill or bank statement (not older than 3 months)
  • Selfie photo holding a MyKad (if requested)

KYC verification is typically completed within 24 hours working. Unverified accounts may make deposits, but withdrawal limits will be restricted until KYC is complete.

8 Account Closure & Restriction

Rich 198 reserves the right to close, suspend, or restrict any player's account without prior notice under the following circumstances:

  • Suspected or confirmed fraudulent activity
  • Multiple account registrations by the same individual
  • Bonus or promotion abuse
  • Use of automation software or bots
  • Failure to meet KYC requirements within the stipulated timeframe
  • Player found to be under 18 years of age

Players may also close their own account at any time by contacting our support team via email at support@rich198.com. Any remaining balance will be returned once the verification process is complete, provided there are no active bets or outstanding KYC issues.

9 Responsible Gaming

Rich 198 is committed to promoting responsible gambling to all our players in Malaysia. We believe gambling is purely for entertainment and should never be a source of financial or emotional stress.

We offer the following self-control tools, which any player may request at any time:

  • Deposit Limit – Daily, weekly, or monthly
  • Loss Limit – Control the maximum amount you can lose within a set period
  • Session Time Limit – Set a daily playing time limit
  • Cool-Off Period – 24 hours, 7 days, or 30 days
  • Self-Exclusion – Permanent exclusion from the platform

For more information on support programmes and self-control tools, please visit the Responsible Gaming us.

10 Limitation of Liability

Rich 198 provides the platform on an "as-is" basis. To the extent permitted by law, Rich 198 shall not be liable for:

  • Loss of profits, revenue, or data incurred by the player
  • Service disruptions due to scheduled or unscheduled maintenance
  • Losses resulting from unauthorised account access due to player negligence
  • Any indirect, incidental, or consequential damages arising from the use of the platform

Rich 198's maximum liability to any player under any circumstance shall not exceed the net deposit amount made by that player in the 30 days preceding the claim.

11 Amendments to Terms & Conditions

Rich 198 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Players will be notified of significant changes through:

  • Email to your registered address
  • Pop-up notification upon login
  • Announcements on the platform's homepage

The effective date of any updated terms will be clearly stated at the top of this document. Continued use of the Rich 198 platform after that date constitutes acceptance of the revised terms.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, the Rich 198 support team is available to assist you 24 hours a day, 7 days a week.

ChannelDetailsResponse Time
EmailSupport@rich198.comWithin 24 hours
Live ChatAvailable on platformUnder 3 minutes
WhatsAppView in platformUnder 5 minutes

For a formal complaint, please send an email with the subject line "Formal Complaint – [Your Account Number]" and we will ensure it is handled by a senior supervisor within 48 working hours.

Join Us

Understand Our Terms? Now It's Time to Start Playing

Sign up for a Rich 198 account today, deposit from as low as RM 10 via Touch 'n Go or GrabPay, and claim your welcome bonus. Over 1,000 games are waiting for you.

RM 10
Minimum Deposit
100%
First Bonus
24/7
Active Support

* Subject to Terms & Conditions. Players must be 18 years of age or older. Please practise Responsible Gaming.

Bahasa Melayu