This document contains all rules and conditions governing the use of the Rich 198 platform. By registering for or using our platform, you agree to comply with all terms stated herein. Please read carefully.
Rich 198 is committed to transparency in every aspect of our operations. These Terms & Conditions are written in plain, easy-to-understand language so every Malaysian player knows their rights and responsibilities.
Important: By registering an account with Rich 198, you confirm that you have read, understood, and agreed to be bound by all Terms & Conditions set out in this document. If you do not agree with any part of these terms, please do not use our platform.
In these Terms & Conditions, references to "Rich 198", "we" or "platform" refers to the website and services operated under the Rich 198 brand at rich198.com. References to "you" or "player" refers to any individual who registers an account or uses our platform.
These Terms & Conditions constitute a legally binding agreement between you and Rich 198. By accessing, registering for, or using any part of the Rich 198 platform, you automatically agree to comply with all rules, policies, and guidelines set out in this document.
Rich 198 reserves the right to update these Terms & Conditions at any time. Any changes will be communicated to members via their registered email or in-platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.
To register a Rich 198 account and use our platform, you must meet all of the following requirements:
Each individual is only permitted to hold one (1) active account at Rich 198. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or identity details — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances and bonuses.
You are required to provide information that is accurate, complete, and up to date during registration. Rich 198 reserves the right to verify all submitted information at any time. Any false or misleading information may result in immediate account closure and forfeiture of winnings.
Rich 198 is not liable for any losses arising from a player providing inaccurate information during registration or the KYC process.
Rich 198 accepts the following payment methods for deposits and withdrawals in Malaysian Ringgit (MYR):
| Payment Methods | Min Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|
| Touch 'n Go eWallet | RM 10 | RM 30 | Instantly – 1 hour |
| GrabPay | RM 10 | RM 30 | Instantly – 1 hour |
| Boost | RM 10 | RM 30 | Instantly – 1 hour |
| ShopeePay | RM 10 | RM 30 | Instant – 2 hours |
| DuitNow | RM 20 | RM 50 | 1 – 3 hours |
| FPX (Maybank2u / CIMB Clicks) | RM 20 | RM 50 | 1 – 3 hours |
To make a withdrawal, your account must have completed the KYC verification process. Withdrawals can only be processed to the same payment method used for your last deposit, except in special circumstances approved by the Rich 198 finance team.
All funds deposited into a Rich 198 account are solely for gambling and wagering purposes. Rich 198 is not a financial institution and does not hold funds on your behalf for any other purpose. Unused funds remaining for more than 180 days may be subject to an inactive account management fee.
All bonuses and promotions offered by Rich 198 are subject to the specific terms and conditions stated alongside each offer. The following general conditions apply to all bonuses:
Before any winnings earned from a bonus can be withdrawn, players must meet the specified wagering requirements. The standard wagering requirements at Rich 198 are:
Example: If you receive a bonus of RM 100 with a 20x wagering requirement, you will need to wager a total of RM 2,000 (RM 100 × 20) before you can withdraw any bonus-related winnings.
Not all games contribute equally towards meeting bonus wagering requirements. Slots typically contribute 100%, while table games such as blackjack and roulette contribute 10%. E-Sports betting contributes 50%. Rich 198 reserves the right to amend this contribution percentage with notice to players.
All games on Rich 198 use a Random Number Generator (RNG) certified by independent internationally accredited bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party, including Rich 198 itself.
In the event of a technical disruption, loss of internet connection, or system failure during an active game session, Rich 198 will endeavour to restore the session to the last state confirmed by our system. If restoration is not possible, any affected bets will be returned to the player's account.
The use of automation software, bots, cheating, collusion, or any other unfair means to gain an undue advantage is strictly prohibited. Rich 198 reserves the right to investigate any account suspected of such activity and take appropriate action, including account closure and forfeiture of winnings.
Rich 198 offers esports betting covering major tournaments such as MPL Malaysia (Mobile Legends: Bang Bang), MSC, SEA-level Dota 2 tournaments, CS2 IEM, and Valorant Champions Tour Asia Pacific. Betting markets include match winner, map handicap, total kills, and more.
E-sports bets will be voided and fully refunded if:
For in-play betting, odds are updated in near real-time. Rich 198 reserves the right to suspend acceptance of new bets during critical periods such as team timeouts or broadcaster technical interruptions without prior notice.
You are solely responsible for keeping your Rich 198 username and password confidential. Please ensure you log out of the platform after each session, especially on shared devices. Rich 198 will not be liable for any losses resulting from unauthorised access to your account caused by your own negligence.
Rich 198 complies with Anti-Money Laundering (AML) requirements by conducting a KYC process. Required documents include:
KYC verification is typically completed within 24 hours working. Unverified accounts may make deposits, but withdrawal limits will be restricted until KYC is complete.
Rich 198 reserves the right to close, suspend, or restrict any player's account without prior notice under the following circumstances:
Players may also close their own account at any time by contacting our support team via email at support@rich198.com. Any remaining balance will be returned once the verification process is complete, provided there are no active bets or outstanding KYC issues.
Rich 198 is committed to promoting responsible gambling to all our players in Malaysia. We believe gambling is purely for entertainment and should never be a source of financial or emotional stress.
We offer the following self-control tools, which any player may request at any time:
For more information on support programmes and self-control tools, please visit the Responsible Gaming us.
Rich 198 provides the platform on an "as-is" basis. To the extent permitted by law, Rich 198 shall not be liable for:
Rich 198's maximum liability to any player under any circumstance shall not exceed the net deposit amount made by that player in the 30 days preceding the claim.
Rich 198 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Players will be notified of significant changes through:
The effective date of any updated terms will be clearly stated at the top of this document. Continued use of the Rich 198 platform after that date constitutes acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, the Rich 198 support team is available to assist you 24 hours a day, 7 days a week.
| Channel | Details | Response Time |
|---|---|---|
| Support@rich198.com | Within 24 hours | |
| Live Chat | Available on platform | Under 3 minutes |
| View in platform | Under 5 minutes |
For a formal complaint, please send an email with the subject line "Formal Complaint – [Your Account Number]" and we will ensure it is handled by a senior supervisor within 48 working hours.